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Confirmation of cash on delivery orders

Published on the September 11, 2022 in Admin Support

About this project

Open

The job would be to contact customers who have placed an order with cash on delivery before the order is shipped to confirm that the customer data is correct and offer any extra product with an offer on the call. In addition, he would also ensure that the package is delivered correctly, calling customers whose shipments have some kind of incident or for some reason have not been delivered correctly, to reach a solution, which would have to be communicated to the shipping agency via email. This is a job that would have to be done on a daily basis.
The clients are Portuguese, so we need someone who speaks Portuguese well.

Project overview

We are a Spanish company dedicated to e-commerce with more than 3 years of experience and we need staff for the expansion to Portugal.

Category Admin Support
Subcategory Telesales
Project size Large
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

Sales Admin Assistant Customer Service Telephone Handling Customer Support

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