Client Success Manager

Location: Remote (Must live in Colombia)
Pay: $600 - $800/month
Schedule: Monday - Friday US business hours

Are you passionate about providing exceptional customer service and looking to work remotely? Join our dynamic team as a Client Account Manager!


Main Responsibilities:
Hosting Client Meetings: Lead and facilitate client meetings, ensuring productive and engaging discussions.
Coordinating Meetings: Work closely with our team to schedule and organize client meetings efficiently.
Client Assistance: Provide top-notch support to clients by addressing their issues and answering their questions promptly.
Tracking Client Progress: Monitor and document client progress, ensuring they receive the best service and support.
People Management: manage VAs in their roles and responsibilities

What We Offer:
Opportunities for growth and professional development
A supportive and collaborative team culture
Paid USA holidays off

Requirements:
Excellent communication and interpersonal skills
Strong organizational abilities
Ability to work independently and manage time effectively
Reliable internet connection
Must have excellent English communication skills both written and verbal

Technical Requirements:
Intel core i5, i7, or AMD equivalent is highly required
Windows or Mac is acceptable
At least 8GB of RAM with 60 GB of free hard disk space available
At least 100 Mbps download speed
At least 10 Mbps DSL/Fiber internet connection (USB sticks, signal-based & pocket WIFI connections are not allowed)
Noise-canceling Headset

If you are dedicated to delivering outstanding customer service and want to be part of a forward-thinking company, we would love to hear from you!