Business Analyst - (Bilingual Spanish Required)

Important: Must be fluent in Spanish (Oral and Written)

Job Responsibilities
* Define a project roadmap for your clients' initiatives
* Consult on solution best practices and serve as a subject matter expert
* Serve as the escalation point for the Project Manager on client communication and changes to scope
* Leading business process discovery workshops
* Taking complex client and solution concepts and articulating them to audiences of varying perception levels
* Planning, managing, and performing application build, test, and deploy activities
* Identifying and monitoring interdependencies between various program or project work streams
* Creating project deliverables and standards (e.g., Including process standards)
* Planning and establishing after go-live activities including ongoing support

Job Description
* Experienced candidates must have 4+ years of experience working for a consulting firm or a professional services division of a software company in a business analyst / consulting role
* Experienced candidates must have 2+ years of hands-on experience working on the crm platform or erp platforms and has depth on other crm software packages (microsoft crm, salesforce, oracle on-demand, oracle sales cloud, oracle service cloud, sugarcrm or similar.)
* Excellent organizational, verbal, presentation/facilitation and written communication skills
* Ability to work well with people including project stakeholders and project team members
* Proactive desire to continue to broaden and deepen business and consulting skills
* Ability to work both independently and within a team environment backed up by strong communication skills
* Must have a proven track record meeting with senior management and executives as a subject matter expert
* Must be able to take complex client and vendor concepts and articulate them to audiences of varying perception levels
* Strong presentation solution design skills are essential
* Demonstrated years of consulting or equivalent experience