Bilingual (Thai- English) Customer Support

We’re Looking for Rockstars!
Bilingual (Thai- English) Customer Support Needed
Hello, everyone! We’re looking for Remote Bilingual (Thai- English) Customer Support (email & chat support).
Your job is to spread happiness and create WOW moments to our customers, specifically:
* Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone
* Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)
* Translate our product and all customer communications like newsletters, lifecycle emails and more
* Develop expertise on our product and internal software to help our customers efficiently
* Maintain happiness and positivity in every customer and team interaction
We ask our Happiness Officers to have:
* Professional level Thai and English communication skills
* Strong passion to help people with different learning curves
* Deep love for learning new things, problem solving, and analytical skills
* Experience in customer service in a fast-paced environment
* Availability to work at full time capacity (40 hours per week)
* Working desktop/computer with at least 8GB RAM, Windows 10/MacOS 10.12.6, Core i3/AMD Ryzen 3 or higher; and at least 20 Mbps internet connection
And we offer our all our Happiness Officers:
* Convenience in working from anywhere
* Fun and collaborative international working environment
* Opportunities for career advancement
* Training and growth opportunities
* Paid leave with tenure of one (1) year and above
If you are looking for a stable and long-term job, submit your proposal and share a brief summary of your experience!