Evaluating bids

Bilingual (English and Spanish) customer service representative

Published on the April 24, 2019 in Admin Support

About this project

Open

We own a Spa in Miami, Florida, and we are expanding to a second location in the near future. We receive many calls of people looking to book their appointments, or ask questions about the different services we offer. We need a rep who can manage the scheduling, coordinating appointments with therapist availability.



We also up-sale the clients to other services while in the phone. The rep will earn commissions for after-hours appointment set, outbound re-engagement calls, etc. We are expanding, so more reps will be needed and management opportunities are available.



Approximately 50% of all calls are in  Spanish and 50% in English. You can take a look at our website at: xxxxxxxxxxxxxxx

Expected Monthly Income: US $400 - $600
Full Time Position

Category Admin Support
Subcategory Customer Support
Time required More than 20 hours
Is this a project or a position? Long-term position
Required availability Full time

Delivery term: Not specified

Skills needed

CRM Skype Customer Service English

Want to start working on this project?

Log into your Workana account or Register today. Boost your freelance work!

Other projects posted by A. V.