About this project
admin-support / virtual-assistant-1
Open
Project overview
*Conducted customer service activities for Shopee and Lazada, addressing inquiries and resolving issues to ensure a positive shopping experience. *Managed order fulfillment, ensuring timely and accurate processing of customer orders from receipt to delivery. * Booked shipments with various logistics providers, ensuring cost-effective and timely delivery of products. * Tracked shipments and provided regular updates to customers regarding the status of their orders. * Entered and managed data in Excel spreadsheets, ensuring accurate records of sales, inventory, and customer information. * Collaborated with internal teams and external partners to ensure smooth and efficient order processing and delivery. * Utilized problem-solving skills to address and resolve any issues related to orders, shipments, or customer service promptly. *Implemented and adhered to best practices for data management, order processing, and customer service to optimize operational efficiency.
Category Admin Support
Subcategory Virtual Assistant
Project size Medium
Is this a project or a position? Project
Required availability As needed
Delivery term: Not specified
Skills needed