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Como freelancer, sou dedicado a oferecer diversos serviços de alta qualidade, todos de forma profissional com agilidade. Especialista em maximizar a produtividade, garantindo que as tarefas sejam concluídas de forma oportuna e com os mais altos padrões de qualidade.
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Un saludo a todos, actualmente desempeño el cargo de Desarrollador de Negocios en una empresa de tecnologia alemana, lo que me ha permitido generar un esquema de trabajo profesional, organizado, responsable y puntual, lo considero puedo aportar a cualquier proyecto relacionado como asistente virtual o coaching de ventas debido a que puedo aportar mis conocimientos y habilidades en estrategia de ventas, funnel de ventas, preventa y postventa, contacto con clientes, levantamiento de información y de mercado, realizar cotizaciones, organización, planificación, levantamiento de minutas de reuniones, levantamiento de información de clientes.
Por otro lado, me apasiona el mundo de la locución por lo que me certifique como locutor en mi país y adquirí conocimientos de manejo de voz, voiceover y doblajes, donde puedo aportar dichas habilidades a proyectos que lo requieran.
Mi objetivo principal como profesional es brindar mi apoyo e impactar efectivamente en los proyectos que se presenten, dando lo mejor de mí de manera responsable, efectiva y puntual.
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Sou formada em Jornalismo e trabalho com Marketing Digital. Possuo MBA em Gestão de Empresas e Pessoas e também em Digital Business pela USP/Pecege. Criar, escrever e planejar são as minhas principais paixões quando o assunto é trabalho e me dedico MUITO a isso com práticas criativas e formações contínuas.
Possuo um mindset digital para tomada de decisões baseadas em números e focando em resultados, podendo aplicar essa habilidade principalmente ao planejamento e à execução de estratégias digitais para sites e mídias sociais.
Desde meus anos de faculdade, foco no trabalho e nas pesquisa em Redes Sociais e temas relacionados. O início dessa trajetória foi com meu Trabalho de Conclusão de Curso (TCC), ainda em 2012, focado em Jornalismo Esportivo nessas plataformas, quando referências no assunto eram ainda tão escassas.
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Freelance iniciante em Social Media e Mídia Paga (experiência iniciada em agência)
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Fazemos anúncios para diversos segmentos em Facebook, instagram, tiktok, Google Ads, YouTube.
E ainda, somos especialistas Bitrix24 realizando revenda de licenças, implantações, customização e suporte.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"iron","hourlyRate":"R$ 250.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"April 24, 2024 15:43","lastActiveLoginRelative":"6 months ago","registeredSinceRelativeToUser":"February 06, 2016 12:02","registeredSinceRelative":"8 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Internet Marketing (+10 years)","anchorLink":"https://www.workana.com/en/hire/internet-marketing","isCertified":false,"title":"Internet Marketing - Freelancers"},{"anchorText":"CRM (+10 years)","anchorLink":"https://www.workana.com/en/hire/crm","isCertified":false,"title":"CRM - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/0209f2a3921b0b218bfcc422a119da13","profileLogoUrl":"https://cf.workana.com/logos/61e128c92b630a4405730dc38875a999/xa/AdobeAcrobat_160_160.png","profileName":"Grisel B.","hash":"0209f2a3921b0b218bfcc422a119da13","roleName":null,"tagline":"Consultora Customer + People Experience","isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":4,"badges":[{"title":"Verified account","size":"small","position":"","profile":"worker","type":"bank_transfer"},{"title":"Freelancer bronze","size":"small","position":"bronze","profile":"","type":"bronze"}],"country":{"name":"Argentina","img":"

","searchLinkUrl":"https://www.workana.com/jobs?country=AR"},"completedProjectsForView":"4","dangerouslyWillBeRenderAsHtml_description":"Hola! Mi nombre es Grisel, soy socióloga, experta en Desarrollo de Cuentas Corporastivas, Customer Experience, y Customer Success.
En caso de que no sepas de qué se trata "La Experiencia del Cliente" te lo resumo: Es cómo el cliente percibe sus interacciones con tu empresa.
Como disciplina, el Customer Experience es la práctica de diseñar la percepción que dejas en tus clientes y por lo tanto cómo ellos se vincularán con tu MARCA. Como dice Cecilia Hugony, el CX es la estrategia detrás de la sonrisa.
Una buena estrategia de CX, es el método que te permitirá ofrecer un servicio diferencial competitivo, destacando tu valor e identidad. Ayudándote a incrementar la lealtad de tu público y escalar la rentabilidad de tu negocio al mismo tiempo.
Qué puedo a hacer por tu empresa o emprendimiento:
Como socióloga e investigadora de tendencias, te facilitaré la comprensión de un mundo que se encuentra cambiando de manera vertiginosa, y de un mercado en permanente evolución.
Como colaboradora y asesora siempre estoy dispuesta a dar las mejores prácticas, procesos, análisis y herramientas para que tu empresa logre construir relaciones sólidas y duraderas con esos clientes que tanto tiempo e inversión te costaron conseguir.
Herramientas y procesos:
✔ Ideantificación de oportunidades.
✔ Midiendo la voz de tus clientes para conocer los mejores insights y convertirlos en acción.
✔ Entendiendo a tus clientes para ponerlos en el corazón de todas tus acciones.
✔ Mapearemos los puntos de contacto que tienes con tus clientes para analizar cómo optimizarlos.
✔ Alineando tu misión y visión al diseño de la experiencia que quieres brindar.
✔ Proyectando tu cultura y propósito a todos tus puntos de contacto.
✔ Desarrollando tus Buyer Person o Clientes Arquetípicos para ofrecerles una experiencia a su medida.
✔ Inspiraremos culturalmente a tus clientes internos y externos para que sean actores activos de tu proyecto.
✔ Crearemos contenido de valor según Buyer Persons para crear vínculos de forma orgánica.
✔ Daremos consistencia y sentido a tus comunicaciones a lo largo de todo el viaje de tus clientes.
Propuesta:
Detectaremos puntos críticos de la experiencia que brindas a tus clientes y los convertiremos en oportunidades de mejora en todas las dimensiones de tu empresa, con recursos simples y ágiles.
Fidelizaremos a tus clientes, haciendo predecible su comportamiento, e impactando directamente en tus métricas de retención y retornos de inversión.
Por qué hago lo que hago:
Me apasiona el mundo emprendedor, es donde realmente se encuentra el verdadero motor de la creatividad y la economía! Es por eso que no trabajo con fórmulas genéricas o estándares obsoletos, sino comprendiendo a quién emprende para darle soluciones creativas y a su medida.
Mi misión es empoderarte para que lideres tu empresa con información, metodologías y herramientas, que te aporten claridad a la hora de pensar tu empresa y tomar decisiones.
Hoy mas que nunca tenemos el mundo en la palma de nuestras manos, y yo te ofrezco la mía!
Escalemos tu negocio, cuidemos a las personas!","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"USD 17.00","hourlyWorkedProjects":1275,"lastActiveLoginRelativeToUser":"July 18, 2024 11:21","lastActiveLoginRelative":"4 months ago","registeredSinceRelativeToUser":"June 18, 2019 23:12","registeredSinceRelative":"5 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Customer Service (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"CRM (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/crm","isCertified":false,"title":"CRM - Freelancers"},{"anchorText":"Customer Experience (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/customer-experience","isCertified":false,"title":"Customer Experience - Freelancers"},{"anchorText":"Microsoft Office (+10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-office","isCertified":false,"title":"Microsoft Office - Freelancers"},{"anchorText":"Admin Support (+10 years)","anchorLink":"https://www.workana.com/en/hire/admin-support-1","isCertified":false,"title":"Admin Support - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/e526931c94d1103c57e15e9271b13bfe","profileLogoUrl":"https://cf.workana.com/logos/b87426301a61d4736b3858632f92b1a1/xu/marco_160_160.PNG","profileName":"M. R.","hash":"e526931c94d1103c57e15e9271b13bfe","roleName":"Community manager","tagline":"Redactor y atención al cliente vía Redes sociales.","isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":1,"badges":[{"title":"Completed courses: Expert Freelancer","size":"small","position":"","profile":"worker","type":"course_completed"},{"title":"Freelancer iron","size":"small","position":"iron","profile":"","type":"iron"}],"country":{"name":"Peru","img":"

","searchLinkUrl":"https://www.workana.com/jobs?country=PE"},"completedProjectsForView":"1","dangerouslyWillBeRenderAsHtml_description":"Soy un Publicista Junior con una consolidada formación académica y una pasión innata por el mundo de la comunicación. Mi trayectoria en atención al cliente virtual, que abarca más de 7 años de experiencia, me ha permitido desarrollar habilidades sólidas en la resolución de problemas y la gestión de relaciones con los clientes. Mi deseo constante de alcanzar logros excepcionales y mejorar cada día, combinado con mi firme compromiso de aplicar lo que he aprendido, me impulsa a enfrentar nuevos desafíos y a buscar constantemente oportunidades de crecimiento y desarrollo profesional.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"iron","hourlyRate":"USD 10.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"August 21, 2023 10:43","lastActiveLoginRelative":"Last year","registeredSinceRelativeToUser":"July 22, 2020 00:05","registeredSinceRelative":"4 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Virtual Assistant (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"CRM (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/crm","isCertified":false,"title":"CRM - Freelancers"},{"anchorText":"Admin Assistant (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/admin-assistant","isCertified":false,"title":"Admin Assistant - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/882435cf395b07154e816d98ab3d78c5","profileLogoUrl":"https://cf.workana.com/logos/f3b8bd917b20c4b98f23c481ab22b6fa/sg/fotoeila_160_160.jpg","profileName":"Eila G.","hash":"882435cf395b07154e816d98ab3d78c5","roleName":"Asistente Virtual / Ventas / Ecommerce","tagline":null,"isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":1,"badges":[{"title":"Explorer Membership","size":"small","position":"","profile":"worker","type":"membership_premium"},{"title":"Completed courses: Expert Freelancer","size":"small","position":"","profile":"worker","type":"course_completed"},{"title":"Freelancer bronze","size":"small","position":"bronze","profile":"","type":"bronze"}],"country":{"name":"Spain","img":"

","searchLinkUrl":"https://www.workana.com/jobs?country=ES"},"completedProjectsForView":"1","dangerouslyWillBeRenderAsHtml_description":"¡Hola, soy Eila! Asistente Virtual 4x4! Un placer saludarte :)
Cuento con más de 18 años en atención al cliente creando conexiones únicas y 7 años especializándome en email marketing, Canva, gestión de correos y agenda, viajes y eventos, mi enfoque va más allá de lo convencional.
¿Por qué elegirme?
1. Experiencia Integral: 18+ años en atención al cliente, B2B y B2C.
2. Estrategias cautivadoras: Email marketing que impacta.
3. Organización sin Igual: Detalles impecables en eventos y viajes.
Valores que me definen:
1. Atención al Detalle: Perfección en cada aspecto.
2. Cuidadosa y Comprometida: Dedicación total a tu proyecto.
3. Comunicadora Efectiva: Claridad y conexión.
4. Aprendiz Perpetua: Siempre creciendo y mejorando.
5. Optimizadora Nata: Eficiente en cada tarea.
6. Pursuit of Excellence: En búsqueda constante de la excelencia.
Experiencia en:
1. B2B y B2C: Conexiones sólidas en ambos ámbitos.
2. Traducción de Textos: Comunicación efectiva en Español e Inglés.
3. RRSS y Consultas: Respuestas rápidas y efectivas.
4. Navision, Holded, CRM, ERP: Dominio de sistemas clave.
5. 10+ años en Centralitas: Experiencia sólida en comunicaciones.
¿Puedo ayudarte con el back para que tú te dediques realmente a lo importante?
¡Juntos transformaremos tus ideas en experiencias excepcionales!","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"USD 12.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"April 26, 2024 03:04","lastActiveLoginRelative":"6 months ago","registeredSinceRelativeToUser":"November 18, 2023 15:44","registeredSinceRelative":"Last year","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Virtual Assistant (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"Customer Service (+10 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"Customer Support (+10 years)","anchorLink":"https://www.workana.com/en/hire/customer-support-1","isCertified":false,"title":"Customer Support - Freelancers"},{"anchorText":"E-mail marketing (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/e-mail-marketing-1","isCertified":false,"title":"E-mail marketing - 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