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SafeGraph | Data Research      enero 2023 - septiembre 2024


Gestioné la comunicación con clientes internacionales, asegurando la claridad en la transmisión de sus pedidos al equipo de investigación para cumplir con sus expectativas y optimizar los resultados.

Resolví eficazmente quejas y consultas de los clientes, mejorando su satisfacción y fortaleciendo relaciones comerciales a largo plazo.

Colaboré con el equipo de Research revisando y verificando la precisión de los datos antes de la entrega final, garantizando alta calidad y minimizando errores, siempre con enfoque en los detalles.

Atención telefónica, me encargaba de responder llamadas en inglés y en español y de organizar las reuniones por zoom.

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equipo de siniestros y reclamos

Liderar un equipo de 5 personas, mantenerse al día con las operaciones diarias y asegurarse de que se cumplan los plazos y se completen los proyectos.

Implementé automatizaciones con Zapier y otros software para mejorar los flujos de trabajo y ahorrar tiempo en las tareas diarias.

Mejorar la comunicación y la asignación de tareas con Asana.

Brindar retroalimentación semanal y mejorar el servicio al cliente desarrollando una experiencia y un flujo de trabajo personalizados.

Casa China Supermercado | Asistente Administrativo enero 2019 - septiembre 2020

Proporcionar respuesta adecuada a las preguntas y necesidades de los clientes manejando casos con una supervisión mínima.

Desarrollar hojas de cálculo de Google para mejorar y organizar los datos de la empresa, para registrar y estar al día con información relevante como: vencimientos de pagos, pagos realizados a proveedores, actualización en la lista de precios de todo el supermercado, cierre de cajas, ingreso de nuevos clientes para facturación.

Ayudar a hacer crecer la empresa con los pedidos en línea y el sitio web en tiempos de pandemia, con un aumento del 250% en los ingresos","rawText":"EXPERIENCIA LABORAL SafeGraph | Data Research enero 2023 - septiembre 2024 Gestioné la comunicación con clientes internacionales, asegurando la claridad en la transmisión de sus pedidos al equipo de investigación para cumplir con sus expectativas y optimizar los resultados. Resolví eficazmente quejas y consultas de los clientes, mejorando su satisfacción y fortaleciendo relaciones comerciales a largo plazo. Colaboré con el equipo de Research revisando y verificando la precisión de los datos antes de la entrega final, garantizando alta calidad y minimizando errores, siempre con enfoque en los detalles. Atención telefónica, me encargaba de responder llamadas en inglés y en español y de organizar las reuniones por zoom. Librizzi y Asociados | Manager del octubre 2020 - enero 2023 equipo de siniestros y reclamos Liderar un equipo de 5 personas, mantenerse al día con las operaciones diarias y asegurarse de que se cumplan los plazos y se completen los proyectos. Implementé automatizaciones con Zapier y otros software para mejorar los flujos de trabajo y ahorrar tiempo en las tareas diarias. Mejorar la comunicación y la asignación de tareas con Asana. Brindar retroalimentación semanal y mejorar el servicio al cliente desarrollando una experiencia y un flujo de trabajo personalizados. Casa China Supermercado | Asistente Administrativo enero 2019 - septiembre 2020 Proporcionar respuesta adecuada a las preguntas y necesidades de los clientes manejando casos con una supervisión mínima. Desarrollar hojas de cálculo de Google para mejorar y organizar los datos de la empresa, para registrar y estar al día con información relevante como: vencimientos de pagos, pagos realizados a proveedores, actualización en la lista de precios de todo el supermercado, cierre de cajas, ingreso de nuevos clientes para facturación. Ayudar a hacer crecer la empresa con los pedidos en línea y el sitio web en tiempos de pandemia, con un aumento del 250% en los ingresos","canEdit":false,"editUrl":"https://www.workana.com/freelancer/ff54902107647a7b72427c87fdf0fd45/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"Anyela E. A.","companyId":10039100,"companyHash":"ff54902107647a7b72427c87fdf0fd45","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"No ratings yet","average":5,"ratingText":"5 of 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"AR","name":"Argentina","class":"flag flag-ar","url":"https://www.workana.com/en/freelancers/argentina?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"AR$ 12,000.00","isSet":true,"currency":"ARS","amount":"12000.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Sales & Marketing"},"public":true,"clarificationText":"Allowed formats:
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