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soy carolina cruz, casada con hijos. profesional con 10 años de experiencia asistencial administra-tiva, decidida en el camino de ser freelance porque esta es una forma de trabajar y vivir haciendo lo que te gusta hacer y ofrecer mi potencial y habilidades brindando una opción de servicio asistencia eficiente que les permita liberarse de trabajos diarios que son vitales para el funcionamiento de su empresa o negocio. siempre he tenido el don de servicio al cliente por tal razón hago mi trabajo pasión, sincronizo todos mis gustos poniendo empeño, responsabilidad para que todo tenga un perfecto resultado. servicio al cliente personal y telefónicamente, comunicación aserti-va. manejo de personal, agenda personal de las jefaturas inmediatas, agendamiento de vuelos y hoteles nacionales e internacionales, manejo de cajas menores. conocimientos básicos de con-tabilidad, afiliaciones e.p.s, a.r.l pensión y caja, conocimiento de licitaciones, logística de eventos. estoy capacitada contenidos de blogs, redes y comunidades web, investigación, redacción y edi-ción de textos, presentaciones e infografías, manejo de office y programas de diseño publicitario (artes y flyer’s y lenguaje html).","rawText":"hola, soy carolina cruz, casada con hijos. profesional con 10 años de experiencia asistencial administra-tiva, decidida en el camino de ser freelance porque esta es una forma de trabajar y vivir haciendo lo que te gusta hacer y ofrecer mi potencial y habilidades brindando una opción de servicio asistencia eficiente que les permita liberarse de trabajos diarios que son vitales para el funcionamiento de su empresa o negocio. siempre he tenido el don de servicio al cliente por tal razón hago mi trabajo pasión, sincronizo todos mis gustos poniendo empeño, responsabilidad para que todo tenga un perfecto resultado. servicio al cliente personal y telefónicamente, comunicación aserti-va. manejo de personal, agenda personal de las jefaturas inmediatas, agendamiento de vuelos y hoteles nacionales e internacionales, manejo de cajas menores. conocimientos básicos de con-tabilidad, afiliaciones e.p.s, a.r.l pensión y caja, conocimiento de licitaciones, logística de eventos. estoy capacitada contenidos de blogs, redes y comunidades web, investigación, redacción y edi-ción de textos, presentaciones e infografías, manejo de office y programas de diseño publicitario (artes y flyer’s y lenguaje html).","canEdit":false,"editUrl":"https://www.workana.com/freelancer/f9cfe84232177bc32957f2c1d2310989/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"MARÍA CAROLINA CRUZ BORBÓN

Perfil Profesional:

Tengo amplia experiencia como Asistente - secretaria de presidencia y gerencia en el área administrativa en empresas de ventas directas, enfocando mi servicio al área de relaciones públicas con excelente atención y servicio al cliente de forma telefónica y presencial, generando una actitud de orientación amable y comunicación asertiva. Manejo de agenda, consecución de reservas en tiquetes y hoteles, manejo de paquete office y programas de diseño como: Photoshop, Ilustrador, Corel Draw, Adobe Fireworks y Adobe Dreamweaver y conversión de imágenes a formato HTML de artes publicitarios masivos. Afiliaciones de E.P.S., Fondo de Pensión, Caja de Compensación y A.R.L, Conocimientos básicos de contabilidad y sistema contable SIIGO, conocimientos en el área de licitaciones públicas y privadas, manejo de personal, logística de eventos empresariales y Sociales.

Soy una persona proactiva, dinámica, comprometida, alto grado de confiabilidad y responsabilidad, disciplinada, trabajadora, ordenada, honesta, buena capacidad de trabajo en equipo y excelentes relaciones interpersonales. Facilidad de aprendizaje y motivación al logro para la consecución de los objetivos de la empresa.

Experiencia Laboral:

DESTINO CANADA
Cargo: Ejecutiva de Relaciona Publicas.
Área de trabajo: Administración.
Duración: Marzo 3 2016
Jefe: Andrea Naranjo.
Teléfono: 7023414
Funciones: Venta Directa de los servicios de acompañamientos y capacitación de los diferentes procesos de migración a Canadá.

GALERÍA CAFÉ LIBRO CLUB SOCIAL PRIVADO S.A.
Cargo: Secretaria General.
Área de trabajo: Gerencia y Administración.
Duración: Marzo 2013 – Diciembre 2015 2 años y 9 Meses
Jefe: Esperanza Neira Gómez. Consuelo Neira Gómez.
Teléfono: 2851794 – 2326620
Funciones: Redacción de documentos internos y externos, recibido organización de distribución de correspondencia física y virtual, organización de internas, digitación de bases de datos, envío de correspondencia física y virtual, recepción y atención de clientes y proveedores telefónica y presencialmente, archivar documentación y correspondencia, manejo de personal interno (programación semanal de empleados para los establecimientos), afiliaciones de E.P.S., Fondo de Pensión, Caja de Compensación y A.R.L, cotizaciones, pedidos, inventarios. Hacer la apertura y cierre de la empresa. Coordinar la programación cultural, confirmación de músicos y artistas para presentaciones en vivo semanalmente, Diseño, edición y organización de artes publicitarios para envíos masivos. Alistamientos y presentación de documentos para licitar con el programa de apoyo cultural ARTECONEXION e Instituto Distrital de las Artes – IDARTES a nivel distrital en el área Cultural (Música y Danza). Elaboración y seguimiento coordinación logística de eventos empresariales de los clientes, en los establecimientos de Galería Café Libro.
TEMPORAL S.A.S. – EN LABOR PARA:
GALERÍA CAFÉ LIBRO CLUB SOCIAL PRIVADO S.A.
Cargo: Secretaria General.
Área de trabajo: Gerencia y Administración.
Duración: Abril 2012 – Febrero 2013. 10 Meses
Jefe: Jesenia Ariza.
Teléfono: 6347348 /45/42 Fax 2183507
Funciones: Redacción de documentos internos y externos, digitación de bases de datos, envío de correspondencia física y virtual, recepción y atención de clientes y proveedores telefónica y presencialmente, archivar documentación y correspondencia, manejo de personal interno, afiliaciones de seguridad social, cotizaciones, pedidos, inventarios. Hacer la apertura y cierre de la empresa. Coordinar la programación cultural, confirmación de músicos y artistas para presentaciones en vivo semanalmente, Diseño, edición y organización de artes publicitarios para envíos masivos. Alistamientos y presentación de documentos para licitar con el programa de apoyo cultural ARTECONEXION e Instituto Distrital de las Artes – IDARTES a nivel distrital en el área Cultural (Música y Danza). Elaboración y seguimiento coordinación de logística de cotizaciones para eventos empresariales, familiares los clientes en los establecimientos de Galería Café Libro.
FUNDISARA “FUNDACIÓN DE DISCAPACITADOS SAN RAFAEL ARCANGEL.”
Cargo: Directora de Desarrollo Social
Área de trabajo: Desarrollo Social
Duración: Junio de 2010 – Diciembre 29 de 2011. 1 año y 6 Meses.
Jefe: JOSÉ ALBERTO CRUZ CRUZ
Teléfono: 321 405 23 23
Funciones:
Planificar, organizar y coordinar el desarrollo de eventos sociales y supervisar el desarrollo de programas de bienestar, dirigidos a promover la Prevención de problemas sociales. Realizar visitas domiciliarias a los beneficiados de la Fundación, Elaboración de documentos de presentación de la Fundación y presentación de proyectos sociales para promover la integración socio-cultural de la población vulnerable. Realizar los informes y actas. Realización de otras funciones.

SAISE INGENIERÍA LTDA.
Cargo: Secretaria
Área de trabajo: Servicio al cliente
Duración: Marzo 2010 - mayo 2011. 1 Año 2 Meses
Jefe: LUIS ANGEL RONDON
Teléfono: 7579912
Funciones:
Asistencia a la gerencia, redacción de documentos internos y externos, archivo, atención telefónica a clientes y proveedores, archivo de correspondencia y facturación.

ASOMER Ltda.
Cargo: Secretaria de Presidencia
Área de trabajo: Gerencia general: presidencia
Duración: Mayo 2005 - Enero 2010. 4 años 8 Meses
Jefe: Fabiola Pulido
Teléfono: 2524633
Funciones:
Cargo desempeñado: Asistente de Presidencia (Aerodelicias Ltda)
Fecha: Mayo 2005- Enero 2.010
Manejo agenda de presidencia, organización de almuerzos, reuniones, reservas hoteles y tiquetes aéreos, alto nivel de información confidencial, manejo interno y externo de correspondencia, archivo, radicación de facturas, ordenes de pedido y compra, ordenes de producción en sistema contable SIIGO, pago a proveedores, realización de cheque y comprobantes de egreso.

CENTRO COMERCIAL PLAZA DE LAS AMERICAS
Cargo: Recepción y Auxiliar de Servicio al cliente.
Área de trabajo: Comercial y Mercadeo
Duración: Junio 2003 - Diciembre 2004. 1 Año 6 Meses
Jefe: Ana María Arias La Rotta
Teléfono: 4467575
Funciones:
Recepción y radicación de correspondencia interna y externa en la administración del centro, manejo del PBX. Atención y servicio al cliente, asesora en los puntos de Información.

Estudios:

GIMNASIO NUEVA COLOMBIA DE SUBA
BACHILLE ACADEMICO
Febrero 1999

FUNDACIÓN DE EDUCACIÓN SUPERIOR "ESATEC"
APRENDER A SER HUMANO
Octubre 2001 - Octubre 2001

FUNDACIÓN DE EDUCACIÓN SUPERIOR "ESATEC"
AUXILIAR DE VENTAS Y SERVICIO AL CLIENTE
Técnico
Agosto 2001 - marzo 2002. Culminado

UNIVERDAD LOS LIBERTADORES
MERCADEO Y PUBLICIDAD
6 semestres
Enero 2002 – 2006

FENALCO
DESARROLLO DE FORTALEZAS PARA LOGRAR EL EXITO EN LAS VENTAS
Febrero 2004 - Noviembre 2004

FUNDACIÓN DE EDUCACIÓN SUPERIOR "ESATEC"
CONTABILIDAD SISTEMATIZADA
Febrero 2005

SENA
MICROSOFT WORD Y EXCEL
Marzo 2007 - Abril 2007

SENA
MICROSOFT OFFICE 2007: WORD
Septiembre 2010 - Octubre 2010

POLITECNICO DE COLOMBIA
DIPLOMADO EN SALUD OCUPACIONAL
Julio 24 De 2015

Referencias Personales:

Julie Natalia Pinto Aldana
Trabajadora Social.
Tel Oficina: 536 98 25 Celular: 310 310 81 76

Luis Ángel Rondón M.
Gerente Administrativo
SAISE INGENIERÍA LTDA.
Tel. 7592656 - 310 203 6424

Marcela Patricia Parra Lancheros
Auxiliar De Archivo E Inventarios.
Cel: 311 454 4335

Yanessa Mariam Lilchin
Publicista
Cel: 312 364 4546

Angélica Rocío García Rodríguez
Psicóloga
Cel: 311 893 6653

____________________________________
MARIA CAROLINA CRUZ BORBON
C.C. 52.711.531 de Bogotá","rawText":"MARÍA CAROLINA CRUZ BORBÓN Perfil Profesional: Tengo amplia experiencia como Asistente - secretaria de presidencia y gerencia en el área administrativa en empresas de ventas directas, enfocando mi servicio al área de relaciones públicas con excelente atención y servicio al cliente de forma telefónica y presencial, generando una actitud de orientación amable y comunicación asertiva. Manejo de agenda, consecución de reservas en tiquetes y hoteles, manejo de paquete office y programas de diseño como: Photoshop, Ilustrador, Corel Draw, Adobe Fireworks y Adobe Dreamweaver y conversión de imágenes a formato HTML de artes publicitarios masivos. Afiliaciones de E.P.S., Fondo de Pensión, Caja de Compensación y A.R.L, Conocimientos básicos de contabilidad y sistema contable SIIGO, conocimientos en el área de licitaciones públicas y privadas, manejo de personal, logística de eventos empresariales y Sociales. Soy una persona proactiva, dinámica, comprometida, alto grado de confiabilidad y responsabilidad, disciplinada, trabajadora, ordenada, honesta, buena capacidad de trabajo en equipo y excelentes relaciones interpersonales. Facilidad de aprendizaje y motivación al logro para la consecución de los objetivos de la empresa. Experiencia Laboral: DESTINO CANADA Cargo: Ejecutiva de Relaciona Publicas. Área de trabajo: Administración. Duración: Marzo 3 2016 Jefe: Andrea Naranjo. Teléfono: 7023414 Funciones: Venta Directa de los servicios de acompañamientos y capacitación de los diferentes procesos de migración a Canadá. GALERÍA CAFÉ LIBRO CLUB SOCIAL PRIVADO S.A. Cargo: Secretaria General. Área de trabajo: Gerencia y Administración. Duración: Marzo 2013 – Diciembre 2015 2 años y 9 Meses Jefe: Esperanza Neira Gómez. Consuelo Neira Gómez. Teléfono: 2851794 – 2326620 Funciones: Redacción de documentos internos y externos, recibido organización de distribución de correspondencia física y virtual, organización de internas, digitación de bases de datos, envío de correspondencia física y virtual, recepción y atención de clientes y proveedores telefónica y presencialmente, archivar documentación y correspondencia, manejo de personal interno (programación semanal de empleados para los establecimientos), afiliaciones de E.P.S., Fondo de Pensión, Caja de Compensación y A.R.L, cotizaciones, pedidos, inventarios. Hacer la apertura y cierre de la empresa. Coordinar la programación cultural, confirmación de músicos y artistas para presentaciones en vivo semanalmente, Diseño, edición y organización de artes publicitarios para envíos masivos. Alistamientos y presentación de documentos para licitar con el programa de apoyo cultural ARTECONEXION e Instituto Distrital de las Artes – IDARTES a nivel distrital en el área Cultural (Música y Danza). Elaboración y seguimiento coordinación logística de eventos empresariales de los clientes, en los establecimientos de Galería Café Libro. TEMPORAL S.A.S. – EN LABOR PARA: GALERÍA CAFÉ LIBRO CLUB SOCIAL PRIVADO S.A. Cargo: Secretaria General. Área de trabajo: Gerencia y Administración. Duración: Abril 2012 – Febrero 2013. 10 Meses Jefe: Jesenia Ariza. Teléfono: 6347348 /45/42 Fax 2183507 Funciones: Redacción de documentos internos y externos, digitación de bases de datos, envío de correspondencia física y virtual, recepción y atención de clientes y proveedores telefónica y presencialmente, archivar documentación y correspondencia, manejo de personal interno, afiliaciones de seguridad social, cotizaciones, pedidos, inventarios. Hacer la apertura y cierre de la empresa. Coordinar la programación cultural, confirmación de músicos y artistas para presentaciones en vivo semanalmente, Diseño, edición y organización de artes publicitarios para envíos masivos. Alistamientos y presentación de documentos para licitar con el programa de apoyo cultural ARTECONEXION e Instituto Distrital de las Artes – IDARTES a nivel distrital en el área Cultural (Música y Danza). Elaboración y seguimiento coordinación de logística de cotizaciones para eventos empresariales, familiares los clientes en los establecimientos de Galería Café Libro. FUNDISARA “FUNDACIÓN DE DISCAPACITADOS SAN RAFAEL ARCANGEL.” Cargo: Directora de Desarrollo Social Área de trabajo: Desarrollo Social Duración: Junio de 2010 – Diciembre 29 de 2011. 1 año y 6 Meses. Jefe: JOSÉ ALBERTO CRUZ CRUZ Teléfono: 321 405 23 23 Funciones: Planificar, organizar y coordinar el desarrollo de eventos sociales y supervisar el desarrollo de programas de bienestar, dirigidos a promover la Prevención de problemas sociales. Realizar visitas domiciliarias a los beneficiados de la Fundación, Elaboración de documentos de presentación de la Fundación y presentación de proyectos sociales para promover la integración socio-cultural de la población vulnerable. Realizar los informes y actas. Realización de otras funciones. SAISE INGENIERÍA LTDA. Cargo: Secretaria Área de trabajo: Servicio al cliente Duración: Marzo 2010 - mayo 2011. 1 Año 2 Meses Jefe: LUIS ANGEL RONDON Teléfono: 7579912 Funciones: Asistencia a la gerencia, redacción de documentos internos y externos, archivo, atención telefónica a clientes y proveedores, archivo de correspondencia y facturación. ASOMER Ltda. Cargo: Secretaria de Presidencia Área de trabajo: Gerencia general: presidencia Duración: Mayo 2005 - Enero 2010. 4 años 8 Meses Jefe: Fabiola Pulido Teléfono: 2524633 Funciones: Cargo desempeñado: Asistente de Presidencia (Aerodelicias Ltda) Fecha: Mayo 2005- Enero 2.010 Manejo agenda de presidencia, organización de almuerzos, reuniones, reservas hoteles y tiquetes aéreos, alto nivel de información confidencial, manejo interno y externo de correspondencia, archivo, radicación de facturas, ordenes de pedido y compra, ordenes de producción en sistema contable SIIGO, pago a proveedores, realización de cheque y comprobantes de egreso. CENTRO COMERCIAL PLAZA DE LAS AMERICAS Cargo: Recepción y Auxiliar de Servicio al cliente. Área de trabajo: Comercial y Mercadeo Duración: Junio 2003 - Diciembre 2004. 1 Año 6 Meses Jefe: Ana María Arias La Rotta Teléfono: 4467575 Funciones: Recepción y radicación de correspondencia interna y externa en la administración del centro, manejo del PBX. Atención y servicio al cliente, asesora en los puntos de Información. Estudios: GIMNASIO NUEVA COLOMBIA DE SUBA BACHILLE ACADEMICO Febrero 1999 FUNDACIÓN DE EDUCACIÓN SUPERIOR "ESATEC" APRENDER A SER HUMANO Octubre 2001 - Octubre 2001 FUNDACIÓN DE EDUCACIÓN SUPERIOR "ESATEC" AUXILIAR DE VENTAS Y SERVICIO AL CLIENTE Técnico Agosto 2001 - marzo 2002. Culminado UNIVERDAD LOS LIBERTADORES MERCADEO Y PUBLICIDAD 6 semestres Enero 2002 – 2006 FENALCO DESARROLLO DE FORTALEZAS PARA LOGRAR EL EXITO EN LAS VENTAS Febrero 2004 - Noviembre 2004 FUNDACIÓN DE EDUCACIÓN SUPERIOR "ESATEC" CONTABILIDAD SISTEMATIZADA Febrero 2005 SENA MICROSOFT WORD Y EXCEL Marzo 2007 - Abril 2007 SENA MICROSOFT OFFICE 2007: WORD Septiembre 2010 - Octubre 2010 POLITECNICO DE COLOMBIA DIPLOMADO EN SALUD OCUPACIONAL Julio 24 De 2015 Referencias Personales: Julie Natalia Pinto Aldana Trabajadora Social. Tel Oficina: 536 98 25 Celular: 310 310 81 76 Luis Ángel Rondón M. Gerente Administrativo SAISE INGENIERÍA LTDA. 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