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Ejecutivo de Call Center
Progesys Earl, Tecnologías de informaci6n
2017 - A la fecha
Atender Contactos De informaci6n De Entrada Y Salida De pacientes con horas medicas agendado en las consultas verificar cartera de clientes y dirigirlos a el ejecutivo correspondiente, realizar contacto con los médicos y enfermeras del hospital del trabajador (Achs), verificar la vigencia de las empresas afiliadas
Analista de Desarrollo Organizacional
Grupo lbadel Chile, inversiones {Soc I Cfas / Holding)
2018- 2020
Diseñar, implementar y controlar los procesos de desarrollo organizacional: selección, inducción, gestión de clima organizacional, capacitación, gesti6n del desempeño y desarrollo de carrera Participación en estudios y proyectos de desarrollo organizacional Elaboración de informes, Mantenimiento de registro de informaci6n y bases de datos
Ejecutivo de Call Center
Teleperformance Call Center, Otra Actividad
2020- 2020
C6mo ejecutivo de atención al cliente he estado en diferentes áreas como son retail financiero y transbank, mi deber era prestar la atención a clientes para la resoluci6n de sus necesidades y así brindarles una resoluci6n
Psicólogo
Ejercicio Libre de la Profesión, Servicios Varios
2015 - 2017
evaluar, diagnosticar, prevenir e intervención terapéutica en personas con algún tipo de educaci6n mental o conductual con el fin de restaurar el equilibro psicológico, del mismo modo el comportamiento humano en organizaciones y su desenvolvimiento en el clima, la motivación, el liderazgo, la toma de decisiones, la comunicaci6n, la productividad y la satisfacción laboral dentro de la organización.

Selector De Talento Humano
Grupo Empresarial inversiones H.l.h., C.a., inversiones (Soc. I eras I Holding) 2015 -2016
buscar, atraer y reclutar candidatos calificados con formaci6n competitiva en diversas áreas según el cargo solicitado por la empresa tomando en cuenta oportunidades de capacitaci6n si era indispensable para el cargo asegurando el desempeño 6ptimo de los empleados reclutados para las diferentes empresas que conformaban el grupo empresarial
Psicólogo Auxiliar
instituto Diocesano Pablo Vi, Educaci6n / Capacitaci6n
2014 -2015
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Selector De Personal
Servicio De Alistamiento De La Circunscripci6n Militar Del Estado Aragua, Poder ejecutivo y administraci6n publica
2013 -2014
aplicaci6n y correcci6n de pruebas psicométricas, entrevista a aspirantes a soldados que pretendan formar parte de una de las diversas instituciones de la fuerza armada nacional venezolana.
Pasante De Psic61ogo
Academia Técnica Militar Bolivariana - Núcleo Ejercito, Recursos Humanos 2013 -2013
manejo del departamento de psicología de una institución educativa militarizada, manejo de expedientes de estudiantes, controles psicológicos, informes educativos, selección de aspirantes a cadetes, aplicación y corrección de pruebas psicométricas en masa
Formaci6n Académica
Psicología, mención clínica
Universidad Bicentenaria de Aragua
Titulado
2008-2015","rawText":"Experiencia Laboral Ejecutivo de Call Center Progesys Earl, Tecnologías de informaci6n 2017 - A la fecha Atender Contactos De informaci6n De Entrada Y Salida De pacientes con horas medicas agendado en las consultas verificar cartera de clientes y dirigirlos a el ejecutivo correspondiente, realizar contacto con los médicos y enfermeras del hospital del trabajador (Achs), verificar la vigencia de las empresas afiliadas Analista de Desarrollo Organizacional Grupo lbadel Chile, inversiones {Soc I Cfas / Holding) 2018- 2020 Diseñar, implementar y controlar los procesos de desarrollo organizacional: selección, inducción, gestión de clima organizacional, capacitación, gesti6n del desempeño y desarrollo de carrera Participación en estudios y proyectos de desarrollo organizacional Elaboración de informes, Mantenimiento de registro de informaci6n y bases de datos Ejecutivo de Call Center Teleperformance Call Center, Otra Actividad 2020- 2020 C6mo ejecutivo de atención al cliente he estado en diferentes áreas como son retail financiero y transbank, mi deber era prestar la atención a clientes para la resoluci6n de sus necesidades y así brindarles una resoluci6n Psicólogo Ejercicio Libre de la Profesión, Servicios Varios 2015 - 2017 evaluar, diagnosticar, prevenir e intervención terapéutica en personas con algún tipo de educaci6n mental o conductual con el fin de restaurar el equilibro psicológico, del mismo modo el comportamiento humano en organizaciones y su desenvolvimiento en el clima, la motivación, el liderazgo, la toma de decisiones, la comunicaci6n, la productividad y la satisfacción laboral dentro de la organización. Selector De Talento Humano Grupo Empresarial inversiones H.l.h., C.a., inversiones (Soc. I eras I Holding) 2015 -2016 buscar, atraer y reclutar candidatos calificados con formaci6n competitiva en diversas áreas según el cargo solicitado por la empresa tomando en cuenta oportunidades de capacitaci6n si era indispensable para el cargo asegurando el desempeño 6ptimo de los empleados reclutados para las diferentes empresas que conformaban el grupo empresarial Psicólogo Auxiliar instituto Diocesano Pablo Vi, Educaci6n / Capacitaci6n 2014 -2015 evaluar a sus docentes para valorar su desempeño en el año escolar en curso, aplicar y evaluar test los cuales ayudan determinar si los aspirantes a alum nos de la instituci6n posean las aptitudes correctas para la permanencia en la instituci6n. 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Marzo - Mayo 2018  Representante de servicio al cliente, Chat en Línea, Grupo Popular (Infocentro). • Recibir las solicitudes de Tarjeta de Crédito, Prestamos y Cuentas de Ahorro de los clientes vía chat. • Analizar las solicitudes de los clientes vía chat. • Ofrecer información a los clientes acerca de Tarjetas de Crédito, Prestamos y Cuentas de Ahorro. • Ofrecer información a los clientes acerca de los procesos financieros y status de reclamaciones. • Orientar a los clientes acerca de los procesos financieros del banco. • Corregir ortografía en los chats. 2016-2018  Representante de servicio al cliente, Grupo Popular (Infocentro). • Recibir las llamadas de los clientes. • Ofrecer información general de los productos y procesos del banco. • Ofrecer información de balance de Tarjetas de Crédito, Prestamos y cuentas. • Orientar a los clientes acerca de Acuerdo de Pagos. • Orientar a los clientes acerca de los procesos bancarios y financieros. • Tomar reclamaciones. • Realizar pagos y transferencias entre cuentas. • Ofrecer información a los clientes de sus cuentas, tarjetas y préstamos • Realizar ventas de Tarjetas de Crédito y Prestamos. 2015-2016  Representante de servicio al cliente, Directorio 1411, Tricom, Grupo Popular (Infocentro). • Recibir la llamada de los clientes. • Ofrecer información de directorio a los clientes. • Ofrecer información de direcciones y teléfono de establecimientos a los clientes. 2014-2015  Representante de servicio al cliente, Tricom, Grupo Popular (Infocentro). • Recibir la llamada de los clientes. • Ofrecer información de balance de los planes de telecomunicaciones. • Orientar a los clientes acerca de los procesos, estatus de reclamaciones y planes de telecomunicaciones. • Orientar a los clientes en desgloses de facturas. • Realizar reclamaciones. • Realizar pagos de facturas. 2013-2014  Promotor en ventas, Ágora Mall. • Abordar a los clientes para ofertar planes. • Registrar ventas. • Referir a los clientes para status de solicitudes.","rating":5,"ranking":568,"position":{"position":"bronze","next":{"name":"Silver","next":"gold","description":"Silver es el tercer nivel de Workana. 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