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Mi objetivo es continuar aprendiendo, aportar y desarrollar soluciones de la mano del cliente.
Fortalezas:Mi experiencia se centra en optimizar procesos y mejorar la eficiencia operativa a través de herramientas como Excel, PowerPoint y Canva, Inteligencia artificial y Power BI. He desarrollado competencias en investigación de mercado, gestión de inventario y logística, analisis de datos, así como en el manejo de plataformas de comercio electrónico y atención al cliente. Busco aplicar mis conocimientos en un entorno dinámico donde pueda continuar aprendiendo y aportando soluciones innovadoras.
Educación
•    Especialización Desarrollo Organizacional
2008-2012. Universidad Católica Andrés Bello. Caracas – Distrito Capital.
•    Ingeniería Industrial
1997-2004. Universidad Católica Andrés Bello. Caracas – Distrito Capital.
Charlas y Cursos
*.     Agosto 2025. Acelerador de Carrera con Power BI + IA. Daxus Latam.
*.     Julio 2024-Marzo 2025. Formación Amazon Seller Central. Ecomfy
*. Junio 2022 Comercio electrónico.
•    Mayo 2020. Fundamentos de Marketing Digital. Google Activate.
•    Agosto 2018. VII seminario Internacional de Operaciones de máquinas Papeleras 2018. Cali/Colombia.
•    Febrero 2018.EXPOACOTEPAC 2018, Exhibición Comercial Industria Papelera / Pulp And Paper Exhibition. Febrero Cali – Colombia.
•    Febrero 2018. Pre-congreso Expoacotepac 2018: Jornadas de mantenimiento Industrial papelera Acotepac. Cali/Colombia
•    Agosto 2015. Generando compromiso a través de las competencias. Farmatodo
•    Septiembre 2014. Escuela de Gerentes.
•    Febrero 2013. Capacitación en PMPLUS, DDDPLUS, INTE, XPLORA. IMS Health Venezuela
•    Septiembre 2020 a Mayo 2021/Enero 2012-Enero 2013/ Curso de Inglés. Instituto Alpha Learning.
•    Marzo 2007. Programa de Desarrollo de Estadísticos. Nielsen Venezuela
Herramientas de Computación
•    Manejo avanzado de programas de computación como: Excel, Word, Power Point
•    Manejo intermedio de los programas: Canva, Microsoft Project, Inkscape. Hubspot. Trello. Inteligencia Artificial.
•    Manejo Basico: Power BI.","rawText":"Soy Ingeniero Industrial. Mi objetivo es continuar aprendiendo, aportar y desarrollar soluciones de la mano del cliente. Fortalezas:Mi experiencia se centra en optimizar procesos y mejorar la eficiencia operativa a través de herramientas como Excel, PowerPoint y Canva, Inteligencia artificial y Power BI. He desarrollado competencias en investigación de mercado, gestión de inventario y logística, analisis de datos, así como en el manejo de plataformas de comercio electrónico y atención al cliente. Busco aplicar mis conocimientos en un entorno dinámico donde pueda continuar aprendiendo y aportando soluciones innovadoras. Educación • Especialización Desarrollo Organizacional 2008-2012. Universidad Católica Andrés Bello. Caracas – Distrito Capital. • Ingeniería Industrial 1997-2004. Universidad Católica Andrés Bello. Caracas – Distrito Capital. Charlas y Cursos *. Agosto 2025. Acelerador de Carrera con Power BI + IA. Daxus Latam. *. Julio 2024-Marzo 2025. Formación Amazon Seller Central. Ecomfy *. Junio 2022 Comercio electrónico. • Mayo 2020. Fundamentos de Marketing Digital. Google Activate. • Agosto 2018. VII seminario Internacional de Operaciones de máquinas Papeleras 2018. Cali/Colombia. • Febrero 2018.EXPOACOTEPAC 2018, Exhibición Comercial Industria Papelera / Pulp And Paper Exhibition. Febrero Cali – Colombia. • Febrero 2018. Pre-congreso Expoacotepac 2018: Jornadas de mantenimiento Industrial papelera Acotepac. Cali/Colombia • Agosto 2015. Generando compromiso a través de las competencias. Farmatodo • Septiembre 2014. Escuela de Gerentes. • Febrero 2013. Capacitación en PMPLUS, DDDPLUS, INTE, XPLORA. IMS Health Venezuela • Septiembre 2020 a Mayo 2021/Enero 2012-Enero 2013/ Curso de Inglés. Instituto Alpha Learning. • Marzo 2007. Programa de Desarrollo de Estadísticos. Nielsen Venezuela Herramientas de Computación • Manejo avanzado de programas de computación como: Excel, Word, Power Point • Manejo intermedio de los programas: Canva, Microsoft Project, Inkscape. Hubspot. Trello. Inteligencia Artificial. • Manejo Basico: Power BI.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/e6dbecc518fc159f4f38f3b07c5b46b8/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Trabajo Remoto. Profesional Independiente.
•    Profesional Independiente. Remoto. Empresa Oberstaff. Cliente: Princess Gestion S.L Cargo: Asistente Virtual. Funciones: Creación de Productos, Subida de productos páginas Web de la empresa, creación de Newsletter, bases de datos, traducción de documentos, Gestion de CRM, Carga de facturas y expedientes sistema de gestión de viajes. Abril 2025- Agosto 2025.
•    Profesional Independiente. Remoto. Empresa: Ecomfy-Sellectia LLC. Cargo: Asistente Virtual. Funciones: gestión del Marketplace de Amazon. Creación y Optimización de listados de productos, gestión de inventarios, logística de envíos, informes de IVA, reportes de recuperación (reembolsos) y atención al cliente. Julio 2024- Marzo 2025.
•    Captación de Leads/ Go to Truckers.
Ejecutiva de ventas/Teleconektados/Contacta Digital.
Asesor de cobranzas virtual/ Intercobros CIA Ltda. 2022-2024
•    Dropyzon. Cargo: Líder de equipo Virtual y Asistente virtual Ecommerce. Funciones: Supervisar la producción y Atención al cliente de Amazon (retornos, reembolsos, seguimiento de pedidos). Cierre de cuentas del CEO de Dropyzon en Amazon y cierre de esa división de la empresa. Oct 2020 - May 2022.
•    La Fábrica de Inventos Cargo: Asistente Virtual Administrativo. Profesional independiente. Proyecto: Elaboración de bases de datos. Traducciones. Digitalizacion de imágenes. (Remoto España) Período: sep 2020 - Abril 2022.

Trabajo Presencial. Profesional en Ingeniería.
•    Docente de Matemáticas Educación Media U.E. Herminia Mijares antigua Fuerte Tiuna. Funciones: Programar, dictar y evaluar clases de matemáticas a Jóvenes de educación media 1ero a 5to. (Presencial. Venezuela) Período: Febrero2024-Actual.
•    Ferretería Epa. Cargo: Gerente de Área servicios. Funciones: Supervisora del área de servicios de la tienda, área de cajas, atención al cliente, manejo de colas, área de bodegón: surtido, recepción de mercancía, seguimiento al mantenimiento general de la tienda, personal de limpieza. Supervisión y apoyo al equipo de Soporte y Atención al cliente (Anulaciones, retenciones, descuentos, manejo de efectivo). Análisis de indicadores de gestión: Ventas, transacciones, detecciones, Ayudar es sencillo, faltantes en caja. Manejo de personal (Puntualidad y asistencia, procesos en caja, manejo de emociones) (Presencial. Venezuela) Período: Enero2023-Mayo2023.
•    RM Representaciones Cargo: Ingeniero de Ventas y Logística. Funciones: Representantes Voith: Post venta y logística de despacho de Vestiduras y Rodilleria, comercio exterior, Elaboración de manuales de procedimiento. (Presencial Colombia) Período: feb 2018 - ene 2019
•    Farmatodo. Cargo: Gerente de Tienda. Funciones: Gerencia de tienda (Inventario, imagen corporativa, orden y limpieza del piso de venta) y Recursos Humanos (Elaboración de turnos y horarios del personal, vacaciones, capacitación y entrenamiento). (Presencial. Venezuela) Período: ago2014 - ago. 2015
•    IMS Health. Cargo: Supervisor de Producción GTO y Ejecutivo de Atención al cliente. Funciones: Atención post venta a los clientes: Solicitudes y requerimientos de los clientes, Instalación de las herramientas Ims, capacitación y entrenamiento. Alto volumen de email, contacto telefónico y presencial con los clientes. Control de la línea de producción. (Presencial. Venezuela) Período: oct2012 - ago. 2014
•    Nielsen. Cargo: Estadístico Senior. Funciones: mantenimiento de muestra y proyecciones, análisis de tendencias marca/ mercado Diseño e implementación de indicadores de gestión (KPI’s). Control y seguimiento de proyectos. (Presencial. Venezuela) Período: Dic 2006 - Feb2010
•    Kantar Worldpanel (LatinPanel Venezuela) Cargo: Ejecutivo de Cuentas. Funciones: Estudio de mercado panel de Hogares, análisis de tendencias marca/mercado. Visita a clientes. (Presencial. Venezuela) Período: Nov2005 - Dic2006","rawText":"Trabajo Remoto. Profesional Independiente. • Profesional Independiente. Remoto. Empresa Oberstaff. Cliente: Princess Gestion S.L Cargo: Asistente Virtual. Funciones: Creación de Productos, Subida de productos páginas Web de la empresa, creación de Newsletter, bases de datos, traducción de documentos, Gestion de CRM, Carga de facturas y expedientes sistema de gestión de viajes. Abril 2025- Agosto 2025. • Profesional Independiente. Remoto. Empresa: Ecomfy-Sellectia LLC. Cargo: Asistente Virtual. Funciones: gestión del Marketplace de Amazon. Creación y Optimización de listados de productos, gestión de inventarios, logística de envíos, informes de IVA, reportes de recuperación (reembolsos) y atención al cliente. Julio 2024- Marzo 2025. • Captación de Leads/ Go to Truckers. Ejecutiva de ventas/Teleconektados/Contacta Digital. Asesor de cobranzas virtual/ Intercobros CIA Ltda. 2022-2024 • Dropyzon. Cargo: Líder de equipo Virtual y Asistente virtual Ecommerce. Funciones: Supervisar la producción y Atención al cliente de Amazon (retornos, reembolsos, seguimiento de pedidos). Cierre de cuentas del CEO de Dropyzon en Amazon y cierre de esa división de la empresa. Oct 2020 - May 2022. • La Fábrica de Inventos Cargo: Asistente Virtual Administrativo. Profesional independiente. Proyecto: Elaboración de bases de datos. Traducciones. Digitalizacion de imágenes. (Remoto España) Período: sep 2020 - Abril 2022. Trabajo Presencial. Profesional en Ingeniería. • Docente de Matemáticas Educación Media U.E. Herminia Mijares antigua Fuerte Tiuna. Funciones: Programar, dictar y evaluar clases de matemáticas a Jóvenes de educación media 1ero a 5to. (Presencial. Venezuela) Período: Febrero2024-Actual. • Ferretería Epa. Cargo: Gerente de Área servicios. Funciones: Supervisora del área de servicios de la tienda, área de cajas, atención al cliente, manejo de colas, área de bodegón: surtido, recepción de mercancía, seguimiento al mantenimiento general de la tienda, personal de limpieza. Supervisión y apoyo al equipo de Soporte y Atención al cliente (Anulaciones, retenciones, descuentos, manejo de efectivo). Análisis de indicadores de gestión: Ventas, transacciones, detecciones, Ayudar es sencillo, faltantes en caja. Manejo de personal (Puntualidad y asistencia, procesos en caja, manejo de emociones) (Presencial. Venezuela) Período: Enero2023-Mayo2023. • RM Representaciones Cargo: Ingeniero de Ventas y Logística. Funciones: Representantes Voith: Post venta y logística de despacho de Vestiduras y Rodilleria, comercio exterior, Elaboración de manuales de procedimiento. (Presencial Colombia) Período: feb 2018 - ene 2019 • Farmatodo. 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