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Atuo há mais de 5 anos nas áreas administrativa, comercial, contábil e de gestão de pessoas, com sólida experiência em recrutamento, liderança de equipes, controle de indicadores e atendimento ao cliente. Como gestora de redes sociais, minha missão é conectar marcas ao público certo por meio de conteúdos criativos, planejamento estratégico e storytelling que converte. Transformo seguidores em clientes e engajamento em vendas, unindo análise de métricas, funil de vendas e copywriting persuasivo para fortalecer o posicionamento digital de empresas e profissionais autônomos. Sou proativa, organizada e comunicativa, com perfil analítico e foco em performance. Trabalho com consistência e profissionalismo, garantindo que cada ação digital esteja alinhada aos objetivos do negócio. ? O que entrego além do básico Planejamento Estratégico de Conteúdo: definição de pilares, cronogramas e estratégias por etapa do funil. Design e Criação Visual: desenvolvimento de posts, carrosséis, vídeos, reels e apresentações em Canva, Photoshop e Figma. Gestão Completa de Redes Sociais: feed harmônico, stories criativos, monitoramento e relatórios de desempenho. Copywriting e Legendas Persuasivas: textos voltados a engajamento, vendas e autoridade de marca. Análise de Dados e KPIs: relatórios claros de alcance, engajamento, crescimento e conversão. 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Recrutadora | Mosaico Web (Home Office) ? 2023 – 2025 Condução de processos seletivos completos, desde a triagem de currículos até a contratação final. Atuação em parceria com líderes para definição de perfis profissionais e alinhamento de cultura organizacional. Organização documental, suporte administrativo e fortalecimento da gestão de talentos em ambiente remoto. ? Atendente | Minas Cidadão – UAI ? 2022 – 2023 Atendimento ao público com foco em orientação, cadastro e encaminhamento de serviços. Desenvolvimento de habilidades de comunicação, empatia e organização administrativa, garantindo eficiência e qualidade no atendimento. ? Atendimento e Vendas | IBI Telecom ? 2020 – 2021 Atendimento ao cliente e venda consultiva de produtos e serviços de telecomunicação. Atuação em rotinas administrativas e suporte técnico básico, fortalecendo o relacionamento e a fidelização de clientes. ? Vendedora | Oi Telecomunicações ? 2018 – 2020 Responsável pela prospecção e captação de clientes, atingimento de metas e controle de contratos. Destaque em campanhas internas de vendas e reconhecimento pelo desempenho em atendimento e retenção.","rating":4.6699999999999999,"ranking":96,"position":{"position":"gold","next":{"name":"Platinum","next":"hero","description":"Platinum es el quinto nivel de Workana. ¡Estás llegando a la cima! Ahora más que nunca recuerda chequear tu actividad en la plataforma: ingresos, calificaciones y clientes satisfechos. ¡Sigue siendo un éxito! Leer más ","explain":"Un freelancer Platinum es realmente un profesional TOP. El talento Platinum conoce a sus clientes, sabe trabajar de manera remota y brinda un excelente servicio. Su carrera no para de crecer, y solamente le falta conocerte a ti. ¿Qué esperas para contratarlo? Leer más"},"name":"Gold","description":"Gold es el cuarto nivel de Workana. 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Plataformas de Automação: Automações avançadas com Make, integrações com Notion e CRMs (Brevo). Especialista em Ecossistema E-commerce: Integração completa com Bling (ERP), Mercado Pago (Gateway de Pagamento) e Frenet (Cálculo de Frete). Capacidades: Desenvolvimento de aplicativos, plataforma web, painel admin, criação de fluxos personalizados, manipulação de dados, envio de mensagens, machine learning, sincronização entre plataformas e muito mais. Cloud & DevOps: Microsoft Azure Servidor privado na DigitalOcean com deploy automático (CI/CD) Render, Vercel, Railway, Docker Deploys otimizados e escaláveis para aplicações web Versionamento e controle de código com Git (GitHub / GitLab) Dados, Dashboards e Marketing Digital: Power BI (dashboards interativos e automatizados) Notion Excel Tráfego pago: Google Ads, Meta Ads CRM & E-mail Marketing: Twilio, Brevo (Sendinblue), com segmentações, campanhas automatizadas e lead scoring UX/UI Design & Prototipagem: Criação de interfaces responsivas e intuitivas com foco em usabilidade e conversão Prototipagem de fluxos e experiências otimizadas para web e mobile Foco em experiência do usuário com protótipos navegáveis e design responsivo Ferramentas: Figma, Canva, Photoshop Metodologias Ágeis: SCRUM e entrega contínua com foco em resultado O que você pode esperar do meu trabalho: Transparência total no processo e na comunicação Dedicação integral e foco em resultado Alinhamento estratégico com os objetivos do projeto Diálogo constante para garantir que sua ideia seja executada da melhor forma possível Minha missão: Trazer vida, estratégia e criatividade aos seus projetos, com total comprometimento com qualidade, prazo e originalidade. Cada cliente é único — e trato cada projeto como se fosse meu. Valores que me guiam: Excelência Originalidade Compromisso com prazos Respeito às regras e diretrizes da Workana Toda negociação, dúvida e planejamento são tratados exclusivamente pela plataforma, garantindo segurança para ambas as partes. Se você está em busca de um freelancer apaixonado, proativo e confiável, estou pronto para transformar suas ideias em soluções digitais incríveis. 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Nessa jornada, participei de projetos estratégicos e técnicos, liderando entregas que envolveram: Criação de Sistemas e Aplicações Web e mobile: Desenvolvimento de soluções personalizadas, desde sites institucionais, aplicativos web, mobile e plataformas educacionais com React e Vue, Next, até sistemas de backend robustos, sempre com foco em performance, usabilidade e escalabilidade. Desenvolvimento de E-commerces: Criação de lojas virtuais profissionais em plataformas como Nuvemshop, WooCommerce e Shopify, além do desenvolvimento de soluções de e-commerce totalmente personalizadas. Integrações de Sistemas e APIs: Conexão de sistemas via API REST e Webhooks com Node. Especializado na integração do ecossistema de e-commerce brasileiro, incluindo Bling (ERP), checkout (Pagamentos) e Frenet (Frete). Automações Inteligentes (RPA): Implementação de automações com Make, conectando CRMs (Brevo), Google Sheets, Notion e outras plataformas para otimizar processos e eliminar tarefas manuais. Automação de Comunicação: Desenvolvimento de fluxos com WATI para envio de mensagens automatizadas via Wtp, integrando com CRMs, formulários e sistemas internos. Infraestrutura e DevOps: Hospedagem e deploy automatizado em servidores privados (DigitalOcean) e plataformas de nuvem (Render, Vercel, Railway), utilizando Docker e pipelines de CI/CD para aplicações web e páginas dinâmicas. Análise de Dados e Business Intelligence: Criação de dashboards interativos com Power BI para visualização de dados e apoio à tomada de decisão estratégica. Estratégias Digitais: Criação de conteúdo estratégico para mídias sociais, vídeos institucionais e gestão de campanhas de tráfego pago (Meta Ads e Google Ads). O que começou como um hobby evoluiu para uma carreira sólida. Hoje, levo comigo uma combinação de disciplina, criatividade e comprometimento, sempre com o objetivo de superar expectativas e gerar impacto real nos negócios que sou desenvolvedor.","rating":4.96,"ranking":4,"position":{"position":"hero","next":null,"name":"Hero","description":"Hero es el máximo nivel de los freelancers de Workana. Nos enorgulleces. Tu experiencia, responsabilidad y profesionalismo hacen que te destaques, por eso tienes los mejores beneficios. ¡Sigue brillando! Leer más","explain":"El freelancer HERO ha llegado al nivel máximo en Workana. Si necesitas a un experto, no busques más. Un freelancer Hero ha demostrado que su talento, servicio y compromiso son excelentes. Trabajar con ellos es un placer. 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