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Minha ultima experiencia, foi 100% home office Prestava atendimento aos pacientes que fazem uso de oxigênio e equipamentos médicos. após 9 meses de empresa fui para área de Pleno, realizava tratativas por e-mail, e quando necessário realizava contato telefônico. Na rotina de trabalho tinha contato com vários setores, para realizar a tratativa dos casos. Possuo experiencia com disparos em massa via WhatsApp para divulgações de produtos e primeiro contato com clientes interessados em compra de imóveis e consórcios.","rating":5,"ranking":381,"position":{"position":"platinum","next":{"name":"Hero","next":null,"description":"Hero es el máximo nivel de los freelancers de Workana. Nos enorgulleces. Tu experiencia, responsabilidad y profesionalismo hacen que te destaques, por eso tienes los mejores beneficios. ¡Sigue brillando! Leer más","explain":"El freelancer HERO ha llegado al nivel máximo en Workana. Si necesitas a un experto, no busques más. 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Atualmente, estou buscando oportunidades de trabalho remoto para conciliar minhas responsabilidades familiares e alcançar estabilidade financeira. Tenho afinidade em trabalhar com o público e sou reconhecida por ser ética, dedicada, organizada, responsável, comunicativa e pró-ativa. Possuo experiência em diversas áreas, incluindo administração, informática, uso do Canva e vendas. Durante minha trajetória profissional, adquiri habilidades em diferentes setores, desde administração até atendimento ao cliente. Trabalhei como recepcionista e digitadora em hospital. Na área da educação, na secretaria escolar minhas responsabilidades envolviam atendimento telefônico, gestão de mensagens de WhatsApp e e-mails, notas fiscais, gestão financeira e administração. Estou em constante busca por aprimoramento e atualmente estou realizando cursos de marketing digital e design gráfico. Gostaria de contribuir para o crescimento da sua empresa, trazendo minha bagagem de experiências e comprometimento. Agilidade é uma de minhas prioridades, pois acredito que um trabalho fluído resulta em clientes satisfeitos. É importante ressaltar que não realizo trabalhos que contenham conteúdos relacionados a temas como sexualidade, drogas, violência, racismo ou que violem princípios éticos profissionais. Além disso, não estou interessada em projetos baseados exclusivamente em comissionamento. 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Experiência comprovada em gerenciar contas e resolver problemas de forma eficiente, sempre garantindo que as políticas da empresa sejam respeitadas e que as necessidades do cliente sejam priorizadas. Habilidades e Competências: Gestão de Contas: Experiência em gerenciar contas de clientes, garantindo uma comunicação eficiente e um relacionamento duradouro. Soluções Eficientes: Capacidade comprovada em resolver dúvidas, reclamações, pagamentos e reembolsos de maneira ágil e eficaz. Organização de Tarefas: Habilidade em organizar e priorizar fluxos de trabalho para garantir atendimento de alta qualidade. Atendimento Multicanal: Expertise em atendimento por e-mail, chat e WhatsApp, com foco em personalização e eficiência. Diferenciais: Garantia de atendimento de excelência em todas as interações. Foco em soluções rápidas que aumentam a satisfação do cliente. Experiência com diversas plataformas de atendimento e ferramentas de suporte.","rating":4.8600000000000003,"ranking":392,"position":{"position":"gold","next":{"name":"Platinum","next":"hero","description":"Platinum es el quinto nivel de Workana. ¡Estás llegando a la cima! Ahora más que nunca recuerda chequear tu actividad en la plataforma: ingresos, calificaciones y clientes satisfechos. ¡Sigue siendo un éxito! Leer más ","explain":"Un freelancer Platinum es realmente un profesional TOP. El talento Platinum conoce a sus clientes, sabe trabajar de manera remota y brinda un excelente servicio. Su carrera no para de crecer, y solamente le falta conocerte a ti. ¿Qué esperas para contratarlo? Leer más"},"name":"Gold","description":"Gold es el cuarto nivel de Workana. Estás a un paso de convertirte en un top freelancer y acceder a los mejores beneficios. Continúa el excepcional trabajo: ingresos, calificaciones y clientes satisfechos son la clave. 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A lo largo de trayectoria profesional he gestionado una amplia variedad de tareas: desde la organización de calendarios, gestión de correos, atención y soporte al cliente, hasta registros contables, facturación, cobranzas, impuestos, conciliaciones bancarias y optimización de procesos administrativos. Como freelance, he colaborado en proyectos internacionales brindando atención al cliente multicanal (teléfono, chat y email), data entry, asesoría en ventas y gestión de leads, así como en la administración integral de operaciones para pymes y emprendedores. Soy conocida por ser orientada a los resultados, proactiva y ordenada. 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