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Celina – Secretaria Virtual & Community Manager
Asistencia Administrativa | Atención al Cliente | Gestión Digital | Soporte Remoto | Data Entry
6 años de experiencia

Soy Secretaria Virtual especializada en asistencia administrativa remota para emprendedores, profesionales independientes y pymes de LATAM y España.
Mi objetivo: que tengas un día a día más ordenado, eficiente y sin tareas pendientes, mientras yo gestiono todo con precisión y responsabilidad.

⭐ Especialidades
✔ Gestión de agendas y calendarios

Coordinación de reuniones y eventos

Priorización y recordatorios

Organización de tiempos y disponibilidad

✔ Atención al cliente digital

Respuesta rápida y empática

Emails, CRM, WhatsApp Business y RRSS

Manejo de reclamos y consultas

✔ Data Entry & Gestión de información

Carga, limpieza y actualización de datos

Sectores: jurídico, médico, educativo y administrativo

Control y precisión absoluta

✔ Soporte Administrativo

Redacción y manejo documental

Organización de archivos

Mejora de procesos y asistencia operativa

✔ Community Management

Interacción básica

Organización y programación de contenido

Respuesta a mensajes y comentarios

⭐ Herramientas

Google Workspace · Microsoft Office · Trello · Asana · Notion · Slack · Canva · HubSpot · WhatsApp Business · CRM y plataformas de gestión remota.

⭐ Experiencia Destacada

Gestión de agenda internacional (3 años) para consultora con equipos en múltiples zonas horarias.

Data Entry especializado: más de 10.000 registros procesados con exactitud y confidencialidad.

Soporte administrativo a pymes LATAM: educación, tecnología, comunicación y salud.

Optimización de procesos operativos, logrando mayor organización y eficiencia para mis clientes.

⭐ Mi forma de trabajar

Proactiva, organizada y resolutiva

Comunicación clara y constante

Adaptación al estilo y ritmo de cada cliente

Enfoque en eficiencia, confianza y resultados

Manejo responsable y confidencial de la información

⭐ ¿Por qué trabajar conmigo?

Atención al cliente profesional y ágil

Gestión administrativa completa

Procesos más simples y ordenados

Soporte confiable, humano y preciso

Más tiempo para que puedas enfocarte en crecer","rawText":"⭐ Sobre mí Celina – Secretaria Virtual & Community Manager Asistencia Administrativa | Atención al Cliente | Gestión Digital | Soporte Remoto | Data Entry 6 años de experiencia Soy Secretaria Virtual especializada en asistencia administrativa remota para emprendedores, profesionales independientes y pymes de LATAM y España. Mi objetivo: que tengas un día a día más ordenado, eficiente y sin tareas pendientes, mientras yo gestiono todo con precisión y responsabilidad. ⭐ Especialidades ✔ Gestión de agendas y calendarios Coordinación de reuniones y eventos Priorización y recordatorios Organización de tiempos y disponibilidad ✔ Atención al cliente digital Respuesta rápida y empática Emails, CRM, WhatsApp Business y RRSS Manejo de reclamos y consultas ✔ Data Entry & Gestión de información Carga, limpieza y actualización de datos Sectores: jurídico, médico, educativo y administrativo Control y precisión absoluta ✔ Soporte Administrativo Redacción y manejo documental Organización de archivos Mejora de procesos y asistencia operativa ✔ Community Management Interacción básica Organización y programación de contenido Respuesta a mensajes y comentarios ⭐ Herramientas Google Workspace · Microsoft Office · Trello · Asana · Notion · Slack · Canva · HubSpot · WhatsApp Business · CRM y plataformas de gestión remota. ⭐ Experiencia Destacada Gestión de agenda internacional (3 años) para consultora con equipos en múltiples zonas horarias. Data Entry especializado: más de 10.000 registros procesados con exactitud y confidencialidad. Soporte administrativo a pymes LATAM: educación, tecnología, comunicación y salud. Optimización de procesos operativos, logrando mayor organización y eficiencia para mis clientes. ⭐ Mi forma de trabajar Proactiva, organizada y resolutiva Comunicación clara y constante Adaptación al estilo y ritmo de cada cliente Enfoque en eficiencia, confianza y resultados Manejo responsable y confidencial de la información ⭐ ¿Por qué trabajar conmigo? Atención al cliente profesional y ágil Gestión administrativa completa Procesos más simples y ordenados Soporte confiable, humano y preciso Más tiempo para que puedas enfocarte en crecer","canEdit":false,"editUrl":"https://www.workana.com/freelancer/81c9cf9fb434560370acc4826b26e475/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"⭐ Experiencia Laboral
? Asistente Virtual & Community Manager Freelance

2019 – Actualidad

Brindo asistencia administrativa remota a emprendedores, profesionales y pymes en LATAM y España, optimizando su organización diaria y la comunicación con sus clientes.

Responsabilidades principales:

✔ Gestión de agendas, reuniones y coordinación de tareas

✔ Atención al cliente digital (Email, WhatsApp Business, RRSS, CRM)

✔ Data entry, actualización y ordenamiento de información

✔ Soporte en redes sociales y coordinación de contenido

Herramientas utilizadas:

Google Workspace · Trello · Asana · Canva · Notion · Slack · HubSpot · ChatGPT

Logros y aportes:

? Implementación de sistemas de organización que mejoraron la productividad hasta un 30%

? Reducción de tiempos de respuesta mediante protocolos de atención y comunicación profesional

? Profesionalización del soporte digital con mensajes empáticos, rápidos y alineados a la marca

?‍? Reclutadora IT – CONEXIONHR

2018 – 2019

Encargada del proceso completo de selección para perfiles tecnológicos, brindando soporte a empresas y candidatos.

Responsabilidades principales:

✔ Publicación de vacantes y filtrado de CVs

✔ Entrevistas de competencias y evaluaciones

✔ Coordinación con clientes corporativos

✔ Seguimiento de candidatos durante todo el proceso

Logros y aportes:

? Reducción del tiempo de contratación en un 25% mediante plantillas y procesos optimizados

? Mejora significativa de la experiencia del candidato con un enfoque ordenado, claro y humano

? Formación Académica & Cursos

Secretariado Ejecutivo – Gestión administrativa y atención profesional

Asistente en Recursos Humanos – Selección de personal y gestión del talento

Marketing Digital y Diseño Gráfico – Comunicación visual estratégica

ChatGPT & IA aplicada al trabajo – Automatización, redacción y productividad digital

? Qué puedo aportar a tu proyecto

✨ Gestión administrativa eficiente y confiable

✨ Atención al cliente profesional, cercana y orientada a resultados

✨ Creatividad y estrategia en comunicación digital

✨ Dominio de herramientas digitales de trabajo remoto

✨ Proactividad, compromiso y absoluta confidencialidad","rawText":"⭐ Experiencia Laboral ? Asistente Virtual & Community Manager Freelance 2019 – Actualidad Brindo asistencia administrativa remota a emprendedores, profesionales y pymes en LATAM y España, optimizando su organización diaria y la comunicación con sus clientes. Responsabilidades principales: ✔ Gestión de agendas, reuniones y coordinación de tareas ✔ Atención al cliente digital (Email, WhatsApp Business, RRSS, CRM) ✔ Data entry, actualización y ordenamiento de información ✔ Soporte en redes sociales y coordinación de contenido Herramientas utilizadas: Google Workspace · Trello · Asana · Canva · Notion · Slack · HubSpot · ChatGPT Logros y aportes: ? Implementación de sistemas de organización que mejoraron la productividad hasta un 30% ? Reducción de tiempos de respuesta mediante protocolos de atención y comunicación profesional ? Profesionalización del soporte digital con mensajes empáticos, rápidos y alineados a la marca ?‍? Reclutadora IT – CONEXIONHR 2018 – 2019 Encargada del proceso completo de selección para perfiles tecnológicos, brindando soporte a empresas y candidatos. Responsabilidades principales: ✔ Publicación de vacantes y filtrado de CVs ✔ Entrevistas de competencias y evaluaciones ✔ Coordinación con clientes corporativos ✔ Seguimiento de candidatos durante todo el proceso Logros y aportes: ? Reducción del tiempo de contratación en un 25% mediante plantillas y procesos optimizados ? Mejora significativa de la experiencia del candidato con un enfoque ordenado, claro y humano ? Formación Académica & Cursos Secretariado Ejecutivo – Gestión administrativa y atención profesional Asistente en Recursos Humanos – Selección de personal y gestión del talento Marketing Digital y Diseño Gráfico – Comunicación visual estratégica ChatGPT & IA aplicada al trabajo – Automatización, redacción y productividad digital ? Qué puedo aportar a tu proyecto ✨ Gestión administrativa eficiente y confiable ✨ Atención al cliente profesional, cercana y orientada a resultados ✨ Creatividad y estrategia en comunicación digital ✨ Dominio de herramientas digitales de trabajo remoto ✨ Proactividad, compromiso y absoluta confidencialidad","canEdit":false,"editUrl":"https://www.workana.com/freelancer/81c9cf9fb434560370acc4826b26e475/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"Secretaria V. A. A. A. C. G. D. R. D. C.","companyId":617135,"companyHash":"81c9cf9fb434560370acc4826b26e475","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"No ratings yet","average":5,"ratingText":"5 of 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"AR","name":"Argentina","class":"flag flag-ar","url":"https://www.workana.com/en/freelancers/argentina?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"USD 12.00","isSet":true,"currency":"USD","amount":"12.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Admin Support"},"public":true,"clarificationText":"Allowed formats:
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Implementé un sistema digital que redujo 30% el tiempo que perdíamos buscando documentos (¡imagínate la frustración que eliminé!) y coordiné una reorganización que aumentó 20% la productividad sin estresarse más. Especialista en Automatización y Asistencia Virtual (Freelance) 2024 - Presente | Remoto Aquí es donde todo cobra sentido: combino esos 17 años de experiencia real con mi pasión por hacer que la tecnología sea accesible y útil. No soy de esas que te venden humo tecnológico; soy quien toma tus procesos manuales y los convierte en sistemas que funcionan mientras duermes. Construí mi propia infraestructura con n8n y Supabase autoalojados, integrando sistemas antiguos con herramientas modernas, y creé dashboards que liberan más de 15 horas semanales de esas tareas que a nadie le gustan. Esta experiencia me enseñó que la tecnología más poderosa es la que hace que la gente se sienta más tranquila, no más abrumada. Mi arsenal incluye n8n autoalojado, Supabase, Google Workspace, Microsoft 365 y toda una colección de herramientas que uso estratégicamente según lo que realmente necesites. Me encanta aplicar UX Writing porque creo que si algo no se entiende, no sirve. Mi formación en IA y Prompt Engineering me permite crear agentes que realmente resuelven problemas específicos, no chatbots genéricos. Trabajo con Customer Journey Mapping porque necesito entender cómo piensa tu cliente para diseñar algo que realmente funcione. Los resultados que suelo entregar hablan por sí solos: -75% en consultas repetitivas, -15 horas semanales que tu equipo puede usar para cosas importantes, +40% en satisfacción del cliente. Experiencia Administrativa y Financiera | MP GAS S.L. & Transportes GTD 2002 - 2007 En MP GAS me convertí en la reina de la facturación y administración, optimizando cada proceso de cobros y pagos hasta que todo fluyera sin sobresaltos. En Transportes GTD desarrollé mi superpoder para gestionar crisis: cuando algo salía mal en el transporte, yo era quien coordinaba soluciones rápidas manteniendo a todos contentos. Estas experiencias me enseñaron que la gestión de datos y la atención al cliente van de la mano: si no tienes la información correcta en el momento correcto, el cliente lo nota. Liderazgo Comercial y Gestión de Equipos | Círculo de Lectores 1995 - 2000 Como Jefe de Equipo de Ventas, lideré equipos que consistentemente cumplían (y superaban) objetivos mensuales. Pero lo que realmente aprendí fue algo que uso todos los días: el éxito viene de escuchar profundamente lo que la gente realmente necesita, no de venderles lo que tienes. Esta filosofía la aplico en cada proyecto: primero entiendo tu problema real, luego diseño la solución perfecta para ti. 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