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He trabajado como Analista Contable en una empresa constructora, Ejecutiva de Cobranza / Asistente Administrativa en un Centro Comercial, Atención a Clientes en una E-commerce de Mexico y como Operativa en una empresa española de transportes marítimos.

Mi trabajo como Asistente Administrativa/Ejecutiva de Cobranza, me permitió explotar mis habilidades comunicativas tanto de manera escrita como verbal, ya que desempeñé diversas funciones que ameritaban dominio verbal y escrito como la redacción de notificaciones y solicitudes, redacción de correos electrónicos, atención al publico (inquilinos, propietarios, proveedores), entre otras (ver detalle de funciones en el apartado de proyectos destacados), así como poner en práctica y mejorar mi habilidad de organización.

El tiempo que estuve trabajando en atención a clientes en la E-commerce de Mexico me dio la oprtunidad de seguir enriqueciendo mis habilidades comunicativas de forma escrita, y el trato amable y respetuoso a clientes, además de aprender cosas nuevas con las que no había trabajado, como la aplicación de ManyChats que no conocía.

Actualmente me encuentro trabajando en una empresa de transportes marítimos de España, oportunidad que agradezco enormemente porque ha sido una experiencia que me ha enriquecido muchísimo, exigiéndome llevar al máximo mi agilidad mental, mis capacidades de organización definitivamente han avanzado a otro nivel, mi concentración y atención para no cometer errores también han evolucionado, y sigo enriqueciendo el dominio verbal en el trato a clientes, buscando que se sientan en confianza, cómodos y seguros con el servicio que prestamos. (Ver detalle de funciones en el apartado de proyectos destacados).","rawText":"Soy una profesional, graduada en la Universidad de Oriente como Lcda. en Contaduría Pública, con deseos de continuar mi crecimiento personal y profesional, con grandes habilidades comunicativas tanto de forma verbal como escrita, esforzada y enfocada en el cumplimiento de las metas planteadas, responsable y comprometida con mi trabajo. He trabajado como Analista Contable en una empresa constructora, Ejecutiva de Cobranza / Asistente Administrativa en un Centro Comercial, Atención a Clientes en una E-commerce de Mexico y como Operativa en una empresa española de transportes marítimos. Mi trabajo como Asistente Administrativa/Ejecutiva de Cobranza, me permitió explotar mis habilidades comunicativas tanto de manera escrita como verbal, ya que desempeñé diversas funciones que ameritaban dominio verbal y escrito como la redacción de notificaciones y solicitudes, redacción de correos electrónicos, atención al publico (inquilinos, propietarios, proveedores), entre otras (ver detalle de funciones en el apartado de proyectos destacados), así como poner en práctica y mejorar mi habilidad de organización. El tiempo que estuve trabajando en atención a clientes en la E-commerce de Mexico me dio la oprtunidad de seguir enriqueciendo mis habilidades comunicativas de forma escrita, y el trato amable y respetuoso a clientes, además de aprender cosas nuevas con las que no había trabajado, como la aplicación de ManyChats que no conocía. Actualmente me encuentro trabajando en una empresa de transportes marítimos de España, oportunidad que agradezco enormemente porque ha sido una experiencia que me ha enriquecido muchísimo, exigiéndome llevar al máximo mi agilidad mental, mis capacidades de organización definitivamente han avanzado a otro nivel, mi concentración y atención para no cometer errores también han evolucionado, y sigo enriqueciendo el dominio verbal en el trato a clientes, buscando que se sientan en confianza, cómodos y seguros con el servicio que prestamos. (Ver detalle de funciones en el apartado de proyectos destacados).","canEdit":false,"editUrl":"https://www.workana.com/freelancer/7b0f4ba0fd137521c9cb3cafa963659e/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"En paralelo con mi carrera universitaria, trabajé en una una panadería, inicialmente como vendedora y luego de poco mas de un año, me dieron el puesto de encargada, en la que desempeñé funciones como:
- Servicio al cliente.
- Cobro mediante efectivo y puntos de ventas.
- Cierre de caja.
- Recepción de la mercancía, verificando que coincidieran los productos que dejaban los proveedores con lo detallado en la factura, ademas de revisar la calidad cerciorándome del buen estado y su fecha de vencimiento en caso de que aplicara.
- Ocasionalmente, participaba en el inventario de mercancía.

Ese empleo me dio la oportunidad de iniciar mi trayectoria laboral, donde comenzó mi proceso de aprendizaje ayudándome a explotar:

- Mis habilidades comunicativas, ya que es fundamental para poder llevar a cabo una comunicación asertiva con clientes, empleados y dueños del negocio
- Atención a clientes, diferentes tipos de personas y caracteres, aprendiendo a tener un trato amable y respetuoso que también va con mi personalidad.
- Trabajo en equipo, manteniendo buenas relaciones con mis compañeros de trabajo que posteriormente pasaron a estar bajo mi liderazgo.
- Trabajo bajo presión, ya que es su mayoría, los días eran de mucha afluencia de personas, y era de suma importancia para nosotros como empresa que cada cliente saliera del negocio completamente satisfecho con el producto y atención, y que permaneciera en ellos el deseo de regresar.

Posteriormente, una vez graduada como Lcda. en Contaduría Pública, trabaje como Analista contable en una constructora denominada, Servicios y Construcciones Roranca, C.A. allí desempeñe tareas contables:

- Nominas.
- Registro de facturas en sistema Galac Software.
- Asientos Contables.
- Conciliaciones Bancarias.

Mis habilidades numéricas fueron fundamentales para poder desarrollar las funciones de este puesto, al igual que el trabajo en equipo y la organización.

Por motivos personales me ví obligada a tomarme una larga pausa laboral para luego regresar como Asistente Administrativa/Ejecutiva de Cobranza en Promotora Monterrey, C.A. empresa propietaria de un Centro Comercial, en el cual desempeñé funciones vinculadas a diferentes tareas administrativas:

- Cobranza de alquileres y condominios a cada local existente dentro del Centro comercial, lo que me exige ser organizada para poder tener en cuenta cada abono y/o pago (efectivo o transferencia) de cada local existente (+ de 30) y poder efectuar de manera precisa y efectiva la cobranza.
- Pago a proveedores según facturas pendientes.
- Solicitud y verificación de comprobantes necesarios para completar el expediente mensual de cada local, tanto de alquiler como de condominio (comprobante de pago si fue ejecutado por transferencia, comprobantes de retención de IVA e ISLR).
- Seguimiento de la documentación de arrendamiento (vencimiento de contratos, renovaciones, ajustes de cánones, cartas y notificaciones).
- Redacción de correos electrónicos, notificaciones y solicitudes, lo que me ha permitido explotar mis habilidades comunicativas de manera escrita.
- Atención al publico (inquilinos, propietarios, proveedores), lo que me ha permitido continuar explotando mis habilidades comunicativas de forma verbal.
- Llevar agenda y organizar reuniones.
- Otras actividades inherentes al cargo.

Posteriormente comence a trabajar en Atención a clientes para una E-commerce de Mexico y actualmente me encuentro trabajando como Operativa y Atención a Clientes en una empresa de transportes marítimios de España, en donde gestiono la operativa de cada transporte de vehículo/enseres desde que lo recogemos o los clientes los entregan en los puertos/almacenes hasta que los recogen o los entregamos en domicilio, incluidas las gestiones aduaneras de exportación e importación, considerando cada caso en particular. (Ver detalle de funciones en el apartado de proyectos destacados).","rawText":"En paralelo con mi carrera universitaria, trabajé en una una panadería, inicialmente como vendedora y luego de poco mas de un año, me dieron el puesto de encargada, en la que desempeñé funciones como: - Servicio al cliente. - Cobro mediante efectivo y puntos de ventas. - Cierre de caja. - Recepción de la mercancía, verificando que coincidieran los productos que dejaban los proveedores con lo detallado en la factura, ademas de revisar la calidad cerciorándome del buen estado y su fecha de vencimiento en caso de que aplicara. - Ocasionalmente, participaba en el inventario de mercancía. Ese empleo me dio la oportunidad de iniciar mi trayectoria laboral, donde comenzó mi proceso de aprendizaje ayudándome a explotar: - Mis habilidades comunicativas, ya que es fundamental para poder llevar a cabo una comunicación asertiva con clientes, empleados y dueños del negocio - Atención a clientes, diferentes tipos de personas y caracteres, aprendiendo a tener un trato amable y respetuoso que también va con mi personalidad. - Trabajo en equipo, manteniendo buenas relaciones con mis compañeros de trabajo que posteriormente pasaron a estar bajo mi liderazgo. - Trabajo bajo presión, ya que es su mayoría, los días eran de mucha afluencia de personas, y era de suma importancia para nosotros como empresa que cada cliente saliera del negocio completamente satisfecho con el producto y atención, y que permaneciera en ellos el deseo de regresar. Posteriormente, una vez graduada como Lcda. en Contaduría Pública, trabaje como Analista contable en una constructora denominada, Servicios y Construcciones Roranca, C.A. allí desempeñe tareas contables: - Nominas. - Registro de facturas en sistema Galac Software. - Asientos Contables. - Conciliaciones Bancarias. Mis habilidades numéricas fueron fundamentales para poder desarrollar las funciones de este puesto, al igual que el trabajo en equipo y la organización. 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