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Telefónica S.A. - Movistar , Sector: Telecomunicaciones, Servicio al Cliente
Cargo ocupado: Administrador - Supervisor de Área CAPs
Tareas realizadas:
- Administración General de Centros de Atención
- Manejo de Personal, Supervisión de Team Leader y Asesores
- Incrementar las ventas
- Coordinar con diferentes Departamentos
- Reportar a la Gerencia de Canales de Atención
- Recuperación de cartera morosa
Jonathan Alvarez Mena
38 años
Cédula 1-1024-0061
Dirección, Zapote, Calle 35A, Avenida 20A, Casa 29
Tel: (506) 7200-1659 / 2225-5487
E-mail: jonatan.alvarez06@hotmail.com
De 01/09/2009 a 30/03/2012
Asoc. Compositores y Autores Musicales de C.R.
Cargo ocupado: Asistente de Gerencia Comercial
Tareas realizadas:
- Asistir en labores administrativas al Gerente Comercial
- Manejo de Personal, supervisión y capacitación de Inspectores de cobranza
- Promoción, defensa y gestión de los Derechos de Autor
- Gestión de cobro de Carteras morosas
- Supervisión de Eventos Masivos (Conciertos Nacionales e Internacionales)
De 01/03/2007 a 01/07/2009
Caja Costarricense de Seguro Social
Cargo ocupado: Oficinista 1
Tareas realizados:
- Estadística y Gestión de usuarios
- Asistente de Recursos Humanos
REFERENCIAS LABORALES
Sr. Roger Alvarez
Telefónica, Costa Rica (Movistar)
Gerente Canales de Atención
Teléfono: (506) 6070-0150 E-mail: roger.alvarez@telefonica.com
Sr. Henry Mejía
Palmares Karting S.A.
Gerente General
Teléfono (506) 6090-3010 E-mail hmejiapacheco@gmail.com
Dr. Adolfo Quesada Chanto
Clínica Dr. Carlos Duran
Teléfono: (506) 2227-4633 Ext. 248
REFERENCIAS PERSONALES
Carlos Borjas Hidalgo
Amigo
Gerente Comercial MMS Centroamérica
Teléfono: (506) 8886-0179
E-mail: cborjas@mmscentroamerica.com
Jorge Umaña Vargas
Amigo
Diplomático, Profesor Universitario
Teléfono: (506) 8712-2978
E-mail: jorge.umana.vargas@gmail.com
FORMACIONES ADICIONALES E INTERESES
Cursos:
- Certificación de Team Leader en Telefónica,
- Modulo I y II de Cisco System UCR
- Certificación de participación Seminario: “Cómo lograr ventas de alto
nivel” impartido por la Cámara de Industrias de Costa Rica
- Cisco Modulo I y II UCR","rawText":"De 02/05/2012 a 01/07/2013 San José, Costa Rica Telefónica S.A. - Movistar , Sector: Telecomunicaciones, Servicio al Cliente Cargo ocupado: Administrador - Supervisor de Área CAPs Tareas realizadas: - Administración General de Centros de Atención - Manejo de Personal, Supervisión de Team Leader y Asesores - Incrementar las ventas - Coordinar con diferentes Departamentos - Reportar a la Gerencia de Canales de Atención - Recuperación de cartera morosa Jonathan Alvarez Mena 38 años Cédula 1-1024-0061 Dirección, Zapote, Calle 35A, Avenida 20A, Casa 29 Tel: (506) 7200-1659 / 2225-5487 E-mail: jonatan.alvarez06@hotmail.com De 01/09/2009 a 30/03/2012 Asoc. Compositores y Autores Musicales de C.R. Cargo ocupado: Asistente de Gerencia Comercial Tareas realizadas: - Asistir en labores administrativas al Gerente Comercial - Manejo de Personal, supervisión y capacitación de Inspectores de cobranza - Promoción, defensa y gestión de los Derechos de Autor - Gestión de cobro de Carteras morosas - Supervisión de Eventos Masivos (Conciertos Nacionales e Internacionales) De 01/03/2007 a 01/07/2009 Caja Costarricense de Seguro Social Cargo ocupado: Oficinista 1 Tareas realizados: - Estadística y Gestión de usuarios - Asistente de Recursos Humanos REFERENCIAS LABORALES Sr. Roger Alvarez Telefónica, Costa Rica (Movistar) Gerente Canales de Atención Teléfono: (506) 6070-0150 E-mail: roger.alvarez@telefonica.com Sr. Henry Mejía Palmares Karting S.A. Gerente General Teléfono (506) 6090-3010 E-mail hmejiapacheco@gmail.com Dr. Adolfo Quesada Chanto Clínica Dr. Carlos Duran Teléfono: (506) 2227-4633 Ext. 248 REFERENCIAS PERSONALES Carlos Borjas Hidalgo Amigo Gerente Comercial MMS Centroamérica Teléfono: (506) 8886-0179 E-mail: cborjas@mmscentroamerica.com Jorge Umaña Vargas Amigo Diplomático, Profesor Universitario Teléfono: (506) 8712-2978 E-mail: jorge.umana.vargas@gmail.com FORMACIONES ADICIONALES E INTERESES Cursos: - Certificación de Team Leader en Telefónica, - Modulo I y II de Cisco System UCR - Certificación de participación Seminario: “Cómo lograr ventas de alto nivel” impartido por la Cámara de Industrias de Costa Rica - Cisco Modulo I y II UCR","canEdit":false,"editUrl":"https://www.workana.com/freelancer/cae594f463bddb74ae599665c4143538/profile/history","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Describe tus tareas en proyectos anteriores, tu rol y valor agregado para cada hito de tu carrera profesional. Cuéntanos cómo tu trabajo le dio valor a cada proyecto en los que hayas colaborado a lo largo del tiempo. Elige lo aspectos más relevantes de cada posición, qué aprendiste y qué lograste, y todo lo que ayude a entender el camino de tu historia profesional."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Agregar a lista","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"J. A. M.","companyId":703118,"companyHash":"cae594f463bddb74ae599665c4143538","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"Ninguna calificación todavía","average":0,"ratingText":"Ninguna calificación todavía"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Perfil público"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Perfil de Agencia"}},"phone":{"text":"Número de teléfono:","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"CR","name":"Costa Rica","class":"flag flag-cr","url":"https://www.workana.com/freelancers/costa-rica?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Valor hora:","rate":"₡ 0,00","isSet":false,"currency":"CRC","amount":"0.00"},"mainSkill":{"isSet":true,"text":"Freelancer experto en Marketing Digital y Ventas"},"public":true,"clarificationText":"Formatos permitidos:
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